Just when you think that you have heard it all..........
We are reminded of the story about the U.S. Congressman who complained to his travel agent that his room at Disney World in Orlando, Florida did not have an ocean view. The agent explained that Disney is an inland resort (it is about 50 miles from the coast). The congressman replied that he was aware of that but that Florida, "is a very narrow state". While this is probably one of those 'urban legend' things we do field some incredibly well, let's say, interesting
Complaints are taken seriously by all of us here at SureCruise.com and the cruise lines that we represent. However, there are limits.
Be sure that you do a little research on the cruise line, their policies, the itinerary and the weather prior to booking. Many complaints are the result of poor planning and unrealistic expectations.
Have a question? Feel free to call us. We are here to help!